The programme will look at what is difficult behaviour and help us identify what makes us and our colleagues difficult.
Tuesday 25 August 2009
Tuesday 25 August 2009
10.00am
1.00pm
NICVA
£50 NICVA members/£70 non members
As places are limited, please return your booking form as soon as possible to Roisin Kelly.
Deal with difficult people assertively and find solutions that will help us change difficult behaviour.
Facilitator: Roisin Kelly
Please note: if there is substantial demand we will run additional courses.
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Northern Ireland Council for Voluntary Action is registered as a company limited by guarantee in Northern Ireland (No 1792) and is registered as a charity for tax purposes with the Inland Revenue